Privacy Policy

At Dr. Prakash Pandey’s Homeopathic Clinic, we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services or visiting our website, you agree to the terms of this policy.

Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, contact details (phone number, email address), and date of birth.
• Medical Information: Health conditions, medical history, treatment details, and consultation records.
• Payment Information: Billing and payment details related to the services provided by the clinic.
• Website Data: Information such as IP addresses, browser type, device information, and pages visited on our website, collected through cookies or similar technologies.

How We Use Your Information

The information collected is used for the following purposes:

• To provide personalized medical consultations and treatment plans.
• To maintain accurate medical records for ongoing treatment and follow-up consultations.
• To process payments for services and issue invoices or receipts.
• To communicate with patients regarding appointments, treatment updates, or important health information.
• To improve the user experience on our website through the analysis of web traffic and user preferences.

Data Sharing and Disclosure

We respect the confidentiality of your personal and medical information and will not share, sell, or disclose it to third parties, except in the following cases:

• With your explicit consent.
• To comply with legal obligations or court orders.
• To third-party service providers involved in payment processing, provided they are bound by confidentiality agreements.
• To medical professionals if required for a referral or specialist consultation, with your permission.

Data Protection

We take the security of your personal data seriously. We have implemented the following measures to protect your information:

• Encryption of sensitive data such as medical and payment information.
• Secure servers to store patient records.
• Access controls ensuring that only authorized clinic staff can view or modify your personal and medical information.
• Regular audits and security checks to prevent unauthorized access or data breaches.

Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of your personal and medical information held by the clinic.
• Correction: If any of your personal or medical information is incorrect, you can request corrections.
• Deletion: You may request the deletion of your personal information, except where retention is required by law.
• Consent Withdrawal: You may withdraw consent for the use of your personal information at any time, though this may affect the services we can provide.

Cookies

Our website may use cookies to improve your browsing experience by remembering preferences and providing personalized content. You can adjust your browser settings to disable cookies, though doing so may limit the functionality of our website.

Retention of Data

We retain personal and medical information for as long as is necessary to provide services and comply with legal obligations. Patient records are kept securely in compliance with applicable laws on medical record retention.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and patients will be notified of significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Dr. P. Pandey’s Homeopathy Clinic
Email: naturalhomeocureforall@gmail.com